Design, Development & Implementation of an Intranet Network Platform for an Insurance Company (IC)

Design & User Experience

The project included a needs assessment, wireframes, and prototypes aligned with the organization’s brand. The platform included an intuitive homepage featuring real-time updates, leadership messages, news spotlights, and transformation milestones. It also supported personalization by department and role, with a responsive experience across desktop and mobile.

Functional Scope

• Recognition Hub: peer-to-peer nominations, employee spotlights, and a recognition wall
• Well@IC: wellness hub covering mental health, resilience, and wellbeing resources
• Campaign Microsites: transformation updates and thematic programs
• Feedback & Surveys: interactive polls, quarterly surveys, and a “You Said, We Did” tracker
• Content Management: news, events, announcements, and targeted messaging
• Collaboration Tools: forums, chat integration, and document sharing with version control
• Advanced Search: across documents, people, and content
• Multilingual Interface: full Arabic and English support
• Analytics Dashboard: tracking engagement, adoption, and sentiment

Technical Scope

• Secure, role-based access control
• Cloud-hosted and scalable architecture
• Integration with Microsoft 365, HRIS, email, and other internal systems
• Easy-to-use CMS for non-technical staff

Strategic Goals

• Align & Inform: keep all employees aware of priorities and progress
• Engage & Recognize: foster a culture of connection and motivation
• Listen & Act: turn employee feedback into visible, trackable actions